1) How can I receive the machine if it is my first time importing?
Once you confirm the order and complete the payment, we assist in delivering the machine to your nearest seaport, airport, or directly to your door via express services. We have extensive experience in international logistics.
2) How quickly can I receive a price quote?
We typically provide a quotation within 24 hours of receiving your inquiry. For urgent requests, please mention it in your communication so we can prioritize your inquiry.
3) What is the build quality of the machine?
The machine is constructed with premium stainless steel, 100% copper wire motors, high-quality chains, and imported rubber hoses. We also include an extra set of spare parts with your order.
4) What payment methods are accepted?
We accept a wide range of payment options, including T/T (Bank Transfer), Western Union, L/C (Letter of Credit), and MoneyGram.
5) What is the expected delivery timeframe?
Goods are usually delivered to the port within 7-10 days after the deposit is received. We will calculate and update you on the final arrival time based on your specific location.
6) Is the temperature and humidity controlled?
Yes, the proofer cabinet is designed to provide a controlled environment specifically for optimal fermentation, maintaining consistent temperatures between 0~50ºC.
Culino Kitchen
