Q1: This is my first time to import, how can I get the machine?
After you confirm the machine to order and pay, we can help you to deliver the machine to your nearest seaport or airport, or door to door to you by express. We are very experienced in international logistics.
Q2: When can I get the price?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please notify us so that we will regard your inquiry as a priority.
Q3: How is the quality of the machine?
Our machines adopt high-quality stainless steel materials, 100% copper wire motors, and durable components like high-quality chains and hoses. We also include an extra set of spare parts free of charge.
Q4: What are the available payment methods?
We accept most payment methods, including T/T (Telegraphic Transfer), Western Union, L/C (Letter of Credit), and MoneyGram.
Q5: What is the estimated delivery date?
Normally, we deliver goods to the port within 7-10 days after receiving the deposit. Arrival time will be calculated based on your specific destination port and updated accordingly.
Q6: Is the machine customizable?
Yes, we provide customization options for voltage and tray types to meet specific production requirements. Please contact our technical team for detailed specifications.