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Frequently Asked Questions
How long is the warranty for the equipment?
All products come with a standard one-year warranty on vulnerable parts. We also provide 1% additional vulnerable parts along with the container.
What payment methods do you accept?
We accept T/T (30% deposit, 70% balance before shipment), Western Union, Money Gram, DP, and LC.
What is the Minimum Order Quantity (MOQ)?
We accept sample orders or test orders. General orders are typically 1*20GP or 40GP/40HQ mixed containers.
What are your trade terms?
For full containers, we offer FOB terms. For less than full containers (LFC), terms are EXW factory, with a 10% price adjustment.
What is the typical lead time for delivery?
Full containers take approximately 30 days after receiving the deposit. LFC orders range from 7 to 25 days depending on the quantity.
Do you offer OEM services?
Yes, we can provide OEM services, including placing your custom logo on the machines.