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Frequently Asked Questions
Can I see how the machine works in person?
Absolutely! We welcome you to visit our factory for a complimentary trial run with your own ingredients. Our professional technical support team will guide you through the entire operation process.
Do you offer formula consultation for automated food production?
Yes! We partner with a network of industry-leading suppliers—including specialists in oils, flours, fermentation agents, and emulsifiers—to deliver tailored formula solutions.
What is the warranty period?
There is a 1-year warranty for the machinery. We provide spare parts for free if any mechanical issues occur during the warranty period, along with life-time technical support.
What types of food processing machines do you offer?
We provide a wide range of equipment, including dough mixers, bread production lines, cake production lines, cookie machines, and automatic encrusting machines.
Do you offer customization?
Yes, we have our own processing workshop and R&D department, allowing us to provide customized services based on your specific production needs.
Do you offer on-site installation and training?
Yes, we have professional after-sales personnel who can provide overseas on-site installation and operation training services.