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Frequently Asked Questions
Are you a trading company or a factory?
We are the specialized trading partner of the manufacturing factory, ensuring professional export services and factory-direct quality.
Can you print our logo on the product?
Yes, we provide comprehensive OEM services and can customize the product with your specific logo.
What is your Minimum Order Quantity (MOQ)?
MOQ varies by model, but we typically accept a 20GP container as a test order to start our cooperation.
How long is the product warranty?
We provide a 1-year replacement parts support for our appliance products. Specific percentages for spare parts can be discussed based on the order.
What are your payment terms?
Our standard terms are 30% by TT as a deposit, with the remaining 70% balance paid before loading.
What certificates are available for these ovens?
Depending on the specific model, we have CB, CE, and ETL certificates available to meet international standards.